Our Objective

To provide: Market and Customer Surveys to the Shipping and Freight Industry and Productivity Performance Benchmarking to Ports and Terminals, with a focus on maritime and commercial freight transport activities. We place an emphasis on operating in an independent capacity to deliver economic and technical value to our customers substantively better than our competitors.
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Welcome

D o w n l o a d  o u r  B r o c h u r e

Compass delivers survey and research solutions to Transport Firms, Freight Forwarders, Road and Rail freight providers, Shipping Lines, and Port / Terminal Sector and continues to expand its range of specialist survey and research services to allow businesses to react to competitive market positioning and to customers’ feedback, demands and future needs.

G o  t o  S a m p l e   S u r v e y s

We believe in serving our customers with absolute independence from any conflicting associations or cross business relationships. We deliver our services with integrity and honesty, building and maintaining trusted relationships with our clients, and delivering our services economically and on time.

Compass Research International is a Sydney-based Maritime, Transport, Port and Supply Chain research and survey firm formed in 2011 as a subsidiary of AMSTEC Design Pty Limited.

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Toll ANL Bass Strait Shipping

Toll ANL Bass Strait Shipping (TABSS) commissioned Compass Research (a business unit of AMSTEC ) to obtain the views and feedback from our customers to assist our company with future planning and business strategies. Compass Research produced a tailor made survey tool and conducted telephone customer surveys designed to collect quantitative and qualitative data that [...]

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Principles for conducting research

  • CUSTOM SOLUTIONS: Surveys and Research are customized to a prescribed range of questions based around your competitive situation to deliver satisfaction ratings for individual services provided and target Brand recognition and market positioning
  • WEB BASED SURVEYS: Interactive Web surveys can be embedded on your own Website or on ours with your logo and branding displayed
  • SECURE and CONFIDENTIAL: Surveys are only accessible to respondents through a password invitation. We promise to serve our customers with absolute independence from any conflicting associations or cross business relationship
  • LOWEST COST SOLUTION: Once a template is prepared to your satisfaction, the service fee for survey web publishing, management of respondents, collection of data, analysis of survey results and report delivery is structured to be the lowest cost possible
  • INDUSTRY CREDIBILITY: Maintained through years of experience in the transport, shipping and port sector which allows our directors to make direct contact with key stakeholders in the research process
  • INTERPRETIVE REPORTS: We will provide full interpretative reports of survey results with tables, rankings, graphs and detailed commentary of findings.  Strategic assessments of the overall positioning of a business in its core markets as well as identifying key areas for potential diversification, service level enhancement and expansion
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